FAQ

How long does delivery take?

Delivery times vary depending on the product and destination. Your estimated delivery information will be provided during checkout and/or in your order confirmation.

Do you deliver across the UK?

We currently offer delivery to eligible UK addresses. Delivery availability and charges are shown at checkout.

Can I return my order?

Yes. If you purchase online, you may have cancellation rights under UK consumer law. Please see our Returns & Refunds Policy for full details.

How do I contact you about my order?

Email us with your order number and we'll help you with your enquiry.

Are the machines easy to use?

Our machines are designed to make homemade frozen desserts easier. Please check the individual product description for specific features and instructions.

What payment methods do you accept?

Available payment methods are displayed during checkout.